Technical Virtual Assistant

GEORGE EDREY LADIM

Technical Virtual Assistant | CRM & Automation Support | Email & Lead Management Automation

I help businesses organize day-to-day operations, streamline repetitive workflows, and build practical automations across CRM, email, lead management, project tools, and AI-assisted processes.

George Edrey Ladim
About

Process discipline, now applied to digital operations.

Detail-oriented
Process-focused
Adaptable
Automation-minded

I’m a Technical Virtual Assistant focused on CRM support, workflow automation, email management automation, lead management automation, and practical day-to-day business operations.

Before transitioning into the Virtual Assistant industry, I spent more than 10 years in the Production and Manufacturing Industry for a multinational company. That experience strengthened my discipline, attention to detail, time management, teamwork, and ability to work accurately under pressure.

Today, I combine that operations mindset with tools such as Zapier, Make.com, n8n, GoHighLevel, Google Workspace, Trello, Asana, and AI platforms. I enjoy understanding how a process works, finding repetitive steps, and turning them into cleaner, more reliable workflows.

My goal is to help business owners spend less time on repetitive work and more time on decisions, customers, and growth.

Services

How I can support your business.

Focused support for businesses that need stronger systems behind their daily operations—without making the workflow more complicated than it needs to be.

01

CRM & Lead Management Support

Keep contacts, opportunities, pipelines, follow-ups, and lead stages organized while reducing the chance of inquiries falling through the cracks.

  • Lead capture and routing
  • Pipeline organization
  • Automated follow-up workflows
02

Workflow Automation

Connect tools and automate repetitive processes using Zapier, Make.com, n8n, and GoHighLevel.

  • Triggers, conditions, filters & routing
  • APIs, webhooks & data movement
  • AI-assisted workflow steps
03

Email Management Automation

Organize inbox workflows, automate repetitive follow-ups, and connect email activity with the rest of your business process.

04

Administrative & Operations Support

Support file organization, spreadsheets, research, documentation, reporting, and routine operational tasks with accuracy and consistency.

05

Project & Task Management Support

Keep tasks, deadlines, project boards, status updates, and team follow-ups organized using structured workflows.

06

AI-Assisted Business Support

Use AI for document analysis, content assistance, structured data extraction, knowledge-based support, and workflow decision steps.

07

Customer Support

Provide patient, professional support for customer questions, transactions, orders, refunds, and general service concerns.

08

Research & Data Management

Collect, organize, verify, and structure information for lead lists, spreadsheets, research tasks, and internal records.

Selected Work

Automation case studies.

Four practical projects showing how I approach lead workflows, business reporting, AI-assisted processes, and content automation across different platforms.

GoHighLevel lead response workflow
GoHighLevel

Instant Lead Response & Proposal Automation

Captures new inquiries, sends immediate follow-up, initiates a call, evaluates interest, and moves the lead into the appropriate proposal or follow-up path.

CRMSMSCallsConditionsLead Follow-up
Make.com Xero to Asana workflow
Make.com

Automated Xero Transaction Export & Asana Attachment

Recreates the required accounting export using transaction-level Xero data, structures it as CSV, and attaches it to the corresponding completed Asana task.

Xero APIAsanaCSVRouterData Processing
n8n AI job search and resume workflow
n8n

AI Job Search & Resume Optimization Automation

A Slack-controlled workflow that searches jobs, processes opportunities, tailors resumes with AI, creates application materials, and returns results to the user.

AI AgentSlackGoogle DocsGmailJob API
Zapier automated content repurposing workflow
Zapier

Automated Content Repurposing & Distribution

Turns one uploaded audio or video file into a transcript, blog content, Facebook posts, LinkedIn posts, and tracked records using AI, Filters, Looping, and Paths.

OpenAIGoogle DriveFiltersPathsSocial Publishing
Tools & Platforms

Tools I’m familiar with.

A growing toolkit across CRM, automation, AI, project management, productivity, communication, and creative support.

Tools and platforms George is familiar with

I’m comfortable adapting to the tools and workflows already used by your business.

Professional Development

Training & certificates.

Hands-on learning focused on no-code automation, CRM workflows, APIs, AI agents, integrations, and practical business automation.

Zapier automation certificate

No Code Automation with Zapier

Tara AI Community+ · August 26, 2026

Make.com automation certificate

No Code Automation with Make.com

Tara AI Community+ · August 28, 2026

n8n AI automation certificate

AI Automation with n8n

Technical Virtual Assistants PH · August 31, 2026

HighLevel CRM certificate

HighLevel CRM

Tara AI Community+ · September 1, 2026

Contact

Need a more organized workflow behind your business?

I can support the recurring admin work, CRM activity, lead follow-up, email processes, and automation tasks that quietly consume your time.